Lifetime Repairs Policy

In our continuous commitment to be a sustainable brand, as of September 2019 when we were one of the Finalists of The DHL & British Fashion Council Design Potential Award, we now offer Lifetime Repairs on all purchases.

The terms of this promise applies strictly to non sale items. This is our way of encouraging our consumers to shop wisely and reassure them that in the event of any non-intentional damage that happens to the garment they can rest assured that our team of skilled technicians will repair it as it was before. 

We realise that throw away fashion is at its peak and in our own way, this is our fight against it.

The terms of our lifetime repairs applies to the following faults:

  • Button replacement
  • Redoing hems
  • Splits in seams
  • Tear in pocket lining
  • Faulty Zips
  • Loose Pockets

If you find yourself in the position where you do need a repair you can post the garment to us or drop it off at our studio within our normal working hours. Please make sure that the garment is properly clean before you hand it over to us and that you notify us of any more visible damage that has occurred which doesn't come under any of the above listed faults.

If you have any questions about repairs, send us an email. 


lifetime repairs emile vidal carr