Politique de remboursement

Refunds will be credited to the original purchaser via the original method of payment.

Upon receipt of the returned goods, we shall process the refund within 48 hours (2 working days. Working days are Monday to Friday excluding UK bank holidays.

Please retain your proof of postage until you have received your refund.

If your return was purchased in a currency other than your local currency, refunds will be paid in the same currency as purchase. Due to fluctuations in currency exchange rates the amount refunded may be slightly higher or lower than the original price paid.
Shipping charges will not be refunded.

Currently orders cannot be exchanged. Please return your order to us within 7 days of the shipping date for a refund ensuring the return conditions are met. A new order can then be placed through www.emilevidalcarr.com or if you Contact Us.